In conversation with my optometrist regarding ethical
concerns in healthcare, he encouraged me to explore instances where
practitioners overbill government health care programs, such as Medicare. For background,
I will explain the concept of overbilling as he explained to me. At the
optometry office I work at, we have different billing codes for eye exams which
range from Level 1-Level 5, depending essentially on if the patient is new or
established and how much time the patient spends with the doctor. Level 1 may
be where the patient never sees the doctor while Level 5 would be a much more
severe and time-consuming case. The higher the level, the higher the price
insurance reimburses the doctor. Overbilling here could be billing for a Level
4 exam when it was actually a Level 2 exam in order to earn more money.
One
example noted in ProPublica was Dr. Mark Roberts, a family practitioner
in Alabama, who billed for the most complex and expensive type of visit 4,765
times a year (Ornstein & Grochowski, 2017). This amount was greater than
any other U.S. doctor, providing him approximately $450,000 in revenue from
Medicare (Ornstein & Grochowski, 2017). For comparison, he essentially
billed at this rate 95% of the time while other family practitioners in Alabama
only billed this code 5% of the time (Ornstein & Grochowski, 2017).
Ornstein
& Grochowski (2017) note this problem exists among numerous doctors: in
2012, 1,807 practitioners billed for the most expensive visits at least 90% of
the time, while in 2015, 1,825 practitioners billed at this high level
(Ornstein & Grochowski, 2017). Dwayne
Grant, the regional inspector general for evaluation and inspections in Atlanta,
notes that while some physicians may truly only see the sickest patients who
require these high-level services, it is unlikely all 1,800+ of these
physicians are doing so (Ornstein & Grochowski, 2017). Alternatively,
Cyndee Weston, the executive director of the American Medical Billing
Association, notes that electronic medical record systems can automatically
assign billing codes depending on doctor’s input, and the codes selected tend to be of higher cost (Ornstein & Grochowski, 2017).
I think
for most of us, it is clearly unethical for a practitioner to bill for services
they did not provide for financial gain due to justice. While something should
be changed to electronic records to prevent this, how should we handle these practitioners with poor ethical choices?
References:
Ornstein, C.,
& Grochowski, R. (2017, December 27). Some Doctors Still Billing Medicare
for the Most Complicated, Expensive Office Visits. ProPublica. Retrieved from https://www.propublica.org/article/some-doctors-still-billing-medicare-for-the-most-complicated-expensive-office-visits
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ReplyDeleteI actually had a similar conversation with the dentist I am working for. He talked to me about an orthodontist that intentionally billed every little thing he could to maximize insurance payout. From an ethical standpoint, the orthodontist justified his actions by explaining that it wasn't the patient paying him, but the insurance company. The orthodontist still practices to date and continues to overcharge for his services. I think we can all agree that there is a problem when a healthcare provider justifies their wrongdoings to fulfill their own needs.
ReplyDeleteOne possible solution to keeping these practitioners in check is to implement an evaluation system that assesses the provider's billing integrity. In a study conducted by Wang et al., an algorithm that calculates the "trustworthiness score" of a dentist based on the billed amount across different dentists for the same treatment was assessed (2017). While the algorithm was tested using artificial data for dental procedures and is far from perfect, they were able to provide a novel method of evaluating claims data.
Reference:
Wang, S.-L., Pai, H.-T., Wu, M.-F., Wu, F., & Li, C.-L. (2017). The evaluation of trustworthiness to identify health insurance fraud in dentistry. Artificial Intelligence in Medicine, 75, 40–50. doi: 10.1016/j.artmed.2016.12.002